Lesson 1, Topic 1
In Progress

Sixth Technique – Skill Culturing Techniques

Suram February 11, 2021

Every task involves various kinds of skills to be an efficient and successful professional.

  1. Communication Skills are very important to convey your message. Efficiency of communicating anything clearly and with confidence will be a bang-on.
  2. Assessing the capacity of task handling is important as this helps you understand if it can be done or not. And, if it can be handled, to what extent can it be done. You need to ask yourself, what else is required to complete? Who can help complete? What the overall challenges? Is the task worthy to be handled? Get your answers.
  3. Delegating helps you save your time and efforts and gives scope to work on more important tasks. Delegating a task means you should be aware that the job can be done and constant follow up is not required.
  4. Negotiation between parties or individuals, whatever it may be requires a balanced opinion on both the ends and solution should be convincing.  Negotiation should not be bossy or power led. It should be beneficial for both the parties.
  5. Team Unity is one of the most important skill that needs to be developed.  At every stage, everyone has to work as a team, whether it is a Manager or operator or VP. Any task can be completed with everyone’s efforts. Team Unity gives flexibility in interaction, participation and sharing of tasks with a single goal, goal of the company to achieve.

Let’s deep dive into Workplace – Relationship management by using Importance-Influence Matrix.

Workplace Relationship Management – Importance Influence Matrix

Whenever we join an organization our expectation will be to gain sufficiently whether it is in terms of knowledge, skill, or money. And, workplace relationship is the essence to keep us motivated.

Setting the right expectations and communicating effectively will improve relations, eliminate friction and conflicts. When you remove stress from your environment, you can be more productive and engaging. 

Identifying and segregating our supporters and opponents will help us position ourselves better. You will know which door leads where and how to accelerate your pace.

Look at the matrix. The ‘X’ axis indicates the importance and the ‘Y’ axis influence. Divide them into four quadrants.

Category A – high influence – low importance

Category B – high influence – high importance

Category C – low influence – low importance

Category D – low influence – High importance

Arrange your contacts as per their importance and sort them based on how you can influence them. I have placed a few people in each category to illustrate the concept better. However, your quadrants could look completely different.

You can download this worksheet template from gem.prowessca.com

Let’s explore the sample quadrants now:

  1. Your direct reports, service providers, close friends at work, and other supporters come under Category B. That means you can influence them, and they are also of high importance to you. This team is the reason you are coming to work. This team gets you the power, promotion, package, and so on. You will always need to protect them.
  • Your supervisor, clients, prospects, and other lateral colleagues come under Category D. They are crucial to your growth, but you may not be able to influence them every time adequately. Therefore, nurture these relationships. Try to visualize what quadrant they may have placed you in.
  • Category A members are the ones over whom you may exercise high influence but who may not be critical to you now. Try to guess if they might move to very strategic positions and if you may end up needing their help. Place them accordingly.
  • Category C people are distant souls. See if you need them and maintain a reasonably good rapport with them. See if they might also move to very strategic positions and if you would need their help. Place them accordingly.

Our goal should be to move the category A group and category D group into Category B. So, now you need to assess the required skills to attain more importance and more influence.